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Why FIX ‘N’ CHIPS?

At FIX ‘N’ CHIPS we focus solely on repairing chips, dents, and scratches to Australian homes – that’s all we do. It’s our speciality.

The idea started back in the year 2000, when Chris recognised the enormous growth in building within the Geelong and coastal regions, starting South Coast Acrylic Repairs. In 2005, the business was renamed to FIX ‘N’ CHIPS, as demand for the service grew outside the South Coast to include more and more of Victoria.

Melbourne builders valued the experience, specialised knowledge and reliable service provided by FIX ‘N’ CHIPS, as demand continued to grow.

In 2013, the business took the next step, expanding into franchising as the best way to provide local support Australia-wide, with a well-known brand, tried and tested techniques, and a proven business model.

Today, FIX ‘N’ CHIPS now services Victoria, Queensland and Tasmania, with more and more franchisees coming on board.

FIX 'N' CHIPS repair chips, dents and scratches to Australian homes

Our vision is to be the ‘No. 1 chip  repairer of building surfaces in Australia’

Leading service

Responsive – max 48 hour turn-around on all service requirements
Reliable – we stand by our repairs and do what we say
Easy – from getting in touch to organising a repair, we make it easy for you

Best repairs

Best solution – use whatever is the best solution for the repair, and explain why
Repair guarantee – we are realistic with what is possible, and do everything to exceed expectations, if not, we’ll fix it
Ongoing development – access to a group of market leading repairers constantly looking for a better way to repair chips

Biggest coverage

Everywhere – experienced and capable repairers wherever you are
Collective group – combined experienced of Australia’s leading chip repair community
National – centralised head office support with local experts

We get the job done once. Everyone matters. Thrive everyday.

So where to next?

Our vision is to be the ‘No. 1 chip repairer of building surfaces in Australia’.

The way we’ll do that is with:

Leading service – this means a responsive, reliable and easy way to get your chips repaired, and your home back the way you want it.
Best repairs – this means using the best solution, standing behind our repairs, and continuing to develop our repair techniques.
Biggest coverage – this means we are everywhere chips need to be repaired in Australia, using the combined experience of Australia’s leading chip repair community, with a centralised and professional head office supporting local chip repair experts.

Starting as a family business, that same mentality still drives us today. You can see that with our three core values, which are:

Get the job done once – we approach all jobs with a positive attitude, giving comfort to clients.
Everyone matters – we approach customers, team, and community with honesty, respect, kindness and professionalism.
Thrive every day – we strive for business success, growth and personal satisfaction every day.

This ensures that no matter where you are in Australia, you can expect the same high level of service and repair quality, as this is what makes the FIX ‘N’ CHIPS difference.

So what does that really mean?

One of the ways we normally explain this is that we take our shoes off when we come into your home. This might not seem like a big thing, but it’s a little example of the way we work, and how family values still drive our business.

We’ve all had those experiences where we call a trades person and they are vague about when they are going to be at your job, turn up hours late looking like a hot mess, trudge dirt through your house and don’t clean up after they’re done. That’s not us.

We know the importance of turning up on time, looking well presented and leaving your house in the condition we found it. That’s why we take our shoes off. It’s not all we do, but a good example to show you that we’re not your normal trade, but a group of small business owners who genuinely care.

This is also why we think the franchise model works best for our clients.

Our process

Don’t just take our word for it

Absolutely fabulous .Couldn’t believe my eyes .Good as new . Not only this but Robert was lovely to work with. Highly recommended!

Valerie Bulmer

1739412669

Ahmed worked wonders repairing a burn mark on our 30-year-old eucalypt-toned kitchen bench in our new home. His expertise in color matching (or, let’s be honest, color theory) and his skillful use of light along the bench’s curved edge not only made the repair look seamless but also saved us thousands by avoiding the need to replace the entire bench. Communication with Ahmed was easy, he was reliable, and his pricing was fair. Overall, he’s a fantastic person to trust with the job!

Pip H

1739180990

Ahmed from fix n chips did a very professional job and the chips in our bench turned out amazing. Highly recommend Ahmed! Such a genuine guy aswell. Edin and Maddie

Maddie Whitby

1736547521

We needed urgent repairs to our kitchen bench top and a floor tile. We contacted Fix and Chips over the Christmas - New Year break and they quickly came back to us and said their Hobart franchisee Gus Faithfull would contact us on Jan 6, which he did and was on site Jan 7 and carried out the repairs. We found Gus to be very pleasant to talk to and informative and his workmanship flawless.We would recommend him to anyone needing the services Fix and Chips offer. P and V Brighton TAS.

Paul Armstrong

1736404926

Alan from Fix n Chips is a miracle worker. We had two large, noticeable holes in the glossy white tiles on our bathroom wall as a result of the heated towel rail having to be removed due to a renovation. I was resigned to having to put things in front of the holes until Alan turned up to fix the holes. He also repaired holes in the shower left by a bathroom caddy. I am astounded by what he was able to achieve, I cannot even find where the holes were no matter how hard I look! Alan was professional, friendly and such an expert in his field. Check out the photos to see if you can pick the two holes! Highly recommend.

Trudie Balthazaar

1734776688

Had VINAY come to my rental to fix up this scratch on my cabinet. He absolutely NAILED it!! He was punctual, friendly and knew what he was doing. Definitely recommend Fix n Chips and especially the paint wizard Vinay!

Kerri-Anne Cauchi

1732858850

Amazing!!!! We loved the service and the end result was incredible

Elise Smith

1732660697

Jannik arrived on time and quickly went to work. He did a truly amazing job. I’m so happy with the result. I can’t believe my eyes. I highly recommend this service.
Many thanks

Janina Ryder

1732331201

Rob was 10/10. My bench top looks factory new. A great guy too

Phillip Kolotas

1732230760

Arrived on time, efficient and fastidious- great job. Rob.

Melissa Ward

1731293473

Thank you so very much. Gus did the most amazing repair job on our kitchen bench. Best outcome you could ask for. The customer service, communication, friendly approach to top off the outstanding repair work. I would highly recommend Fix'n'Chips. Thank you Gus (Low Head Tasmania)

Catherine Davies

1730935462

After trying to ignore the chips in my kitchen bench for months, I finally got in touch with Fix'n'chips. Rob did such a good job that I can no longer see where the chips were. He was punctual, professional and very competent. Highly recommended.

Karen Williams

1730344410

Rob did an outstanding job fixing a large chip on my stone benchtop. His attention to detail was amazing and i was so happy with the result. Lovely gentleman and took so much pride in his work and treated my home like his own ( took shoes off, mats on floor and vaccumed after). Thank you so much would highly recommend and use again.

Brent James

1729235509

Rob did such a good job to fix the crack, I nearly couldn’t find the crack anymore! I’m so glad we engaged Rob, and strongly vouch for his skill-set, and great attitude (courteous and professional). Highly recommended. You won’t regret it!

Try to find the crack in the photo :) .

Ken P

1728526796

A big thank you to Gus for the amazing repair job to a chipped kitchen Caesarstone benchtop.
I was absolutely amazed at the repair and colour matching to the point you would never know there was any damage done. For prompt professional service and attention to detail, I highly recommend Gus

Michelle Stokes

1727226313

Highly recommend Fix N Chips for repairing chipped tiles. Gus (from Hobart) has done an exceptional repair job. The color & texture matching is so good that if you didn’t know where the tile chips were you wouldn’t be able to pick them. Gus was prompt arriving, polite & friendly with a very professional attitude toward undertaking his services. A+ job, very happy :-)

Helen Edwards

1726553423

Thanks you so much for fixing the shower tray. It would have cost me thousands just to reinstall. I highly recommend your work to other plumbers and builders who accidentally damage a new shower tray during renovations.

A R

1726134554

Richard was amazing - bath fixed and repaired in less than an hour, quality job - very happy client! Recommend to all !!

Andrew Clarke

1725837835

A very BIG THANKYOU to Janek & Renata from Fix n chips !
A fabulous job done by Janek , will recommend you to any one I know !
Renata your senior operator Janek was just so polite , respectful of our home , a true professional in every sense of the word 😜
An absolutely delightful young man ,would 100% recommend him & Fix n chips to all !
Thanks again
Mary 😊

Brian

1725427260

I had damage on the surface of my master ensuite vanity and wardrobe, and was able to get in Craig on the Gold Coast. He was very informative on what type or repairs needed and fixed it perfectly! It didn't take long at all and he was honest with pricing. Would definitely reccomend Craig. Thank you so much!

Julia Ze

1722839238

Rob did a fantastic job fixing a chip in the edge of our kitchen bench and was a pleasure to deal with.
Thanks Rob

Glenn Mayne

1720142427

I would highly recommend Craig from Fix N Chips Gold Coast. Craig worked his magic and saved us thousands of dollars by repairing our spa that our daughter melted by spilling nail polish remover without telling us straight away
Our bath now looks like new.
Thanks Craig for your incredible expertise.

Sharon Smith

1720090813

Amazing job, best result, the people to get for your repairs

Jar Con

1719450113

I was genuinely astounded by the quality of Alan's workmanship. I had about 8 or so chips along the edges of my kitchen benchtop. He didn't just fix them, he disappeared them entirely! I still can't believe it. I keep looking at the bench trying to figure out where the chips used to be! Couldn't be happier. Thanks Alan.

Donna Larsen

1719263420

I wasn't expecting much given my surface was textured bamboo laminate and impossible to match - or so I thought. Alan did an AMAZING job - without a close inspection it is nearly impossible to see the original damage. All done within 2 hours and a brilliant job topped off by service with a smile. I cannot recommend Alan highly enough if you have a damaged surface!

Simon Jones

1718087314

I have to say Fix 'n Chips are magicians. They were engaged by my insurer to fix a corner of the bath that had cracked off due to a smart speaker falling off a shelf onto it. I was a bit sceptical that it could be fixed, but sure enough, the technician rebuilt the corner of the bath and covered it with perfectly colour-matched resin. It is literally an invisible repair. I would 100% recommend them.

Dan Warne

1717458954

We have had Dale from Fix’N’Chips do a great job on our kitchen stone bench. Would recomend Dale fix all your chips in Caesar stone bench

Peter & Judy Gaulton

1717114630

Matt came to fix a chip in a shower tile and after a short amount of time it disappeared! It really takes a good eye to be able to spot it. 100% recommend Matt to fix your chips! Great bloke and great service!

Chris Houseman

1716945700

Highly recommend Gus for the repair of laminate benchtops. A lodger of mine left a hot pot on the bench top one night which heated it up and caused bubbling. Gus was able to come in, sand away the bubble, fill it and colour match it exactly. I can barely tell that it is a patch job! Can you?

Zachary Cameron

1716270808

Chip in shower base fixed by Dale. Can't even see where the chip was...
Fantastic job Dale 👍👍👍
Communication was awesome. Arrived on time and even took his shoes off!!!
Highly recommended Fix'n'Chips.
Check them out⭐⭐⭐

Debi Wright

1716259934

Richard repaired our chipped spa, shower base & tiles. He has done a fantastic work in all areas. Richard was thorough & helpful in post care of the repairs we need to do.
We would highly recommend Richard.

Cheryl Caldwell

1715301390

The work by Gus was truly amazing!. I had some chips in my bathroom hand basin. Gus complety repaired the chips and now the basin looks like new. Thankyou Gus

Maria G

1714985172

Best in the Business

Daniel Barrett

1713149970

I had been trying to find someone for years to fix the chips in my ceasarstone benchtop and recently found that Fix 'N' Chips now have someone in Tasmania. Gus got back to me straight away and said he could come to Snug, turned up on time as arranged and did a great job. It looks like new again. Thanks Gus.

Linda Mitchell

1712368982

Michele Lumsden

1711007131

We greatly appreciated Alf's professional and friendly interaction and are more than satisfied with his workmanship. He repaired chips in our kitchen cabinetry and was careful in restoring them to as good as new, matching it to the original colour and grain.

j j

1709017033

Dale’s service was fantastic. Very prompt when booking and did an incredible job at filling a chip in my kitchen bench. Thank you!

Brooke Sheppard

1706837711

Absolutely fabulous repair to our chipped bench top. Would highly recommend Gus.

Philip Grainger

1706149335

I accidentally took a chunk out of a tile in a high traffic area of my home, and was facing the prospect of finding a tiler 2 weeks out from Christmas to replace a tile. Found Fix N Chips on Google and contacted them. Matt from Fix N Chips Brisbane contacted me promptly and within an hour had quoted me and scheduled a time to come out the next day to repair the tile. Matt was on time and meticulous in his attention to detail. He was able to match the colour, pattern and sheen of the tile and once the job was done, it was impossible to spot where the repair was made. I would have no hesitation in recommending Matt and Fix N Chips.

Wei-Loong Chen

1702726437

Rob from Roxburgh Park fixed a vanity top for us prior to handover really quickly, did a fantastic job! Thanks Rob

Katana Building

1702592227

Was a pleasure to deal with Gus in Hobart, he was prompt, professional & efficient. He repaired our damaged new shower base to as new. Highly recommend.

Trent Peatling

1701809980

Dale did a fantastic job on repairing my chipped bath. He was really reliable. Highly recommend.

Rhys Naughton

1701677395

I recently had a repair done to my island stone kitchen bench.
Fix’n’Chips did a wonderful job. Were professional and prompt.
I would highly recommend him.

Sue Fingas

1700201988

I had such a positive experience with Fix n Chips. I had my doubts when a kitchen/bathroom repair van pulled up outside my house. My Piano had been badly chipped during insurance repairs to my house. The repair took such a long time as they patiently tried to match the colour. You can not even see where the damage was now and I am very impressed with the work. Thankyou!!

Robyn Atkinson

1692334275

Fix n Chips Roxburgh park did an amazing job, professional and friendly, would use them again if required and couldn't recommend them enough.

Pete D.M

1690269988

Could not be happier with Alan's workmanship and professionalism.
He went well beyond to ensure we were satisfied.
I defy anyone to pick where the repairs took place - amazing work and I am so glad I did not attempt the repairs myself.
Would not hesitate to recommend Alan to anyone wanting a first rate job.

Brian Boughton

1689757734

I recently had the pleasure of engaging with Richard, the franchisee of FIX ‘N’ CHIPS Casey, and I cannot speak highly enough of the exceptional service he provided. As someone dealing with a severe case of OCD, I was understandably anxious about some minor scratches on my stainless steel kitchen appliances.

What stood out most about Richard was his genuine empathy and understanding towards my condition. Instead of capitalizing on my mental health issues, he went above and beyond to put my mind at ease. Richard took the time to personally inspect the problem, and rather than exploiting the situation, he reassured me that the scratches were completely normal and unavoidable.

I greatly appreciated Richard’s honesty and integrity. He could have easily taken advantage of my OCD and offered unnecessary services or charged me for the visit. However, his ethical approach and compassionate attitude demonstrated his commitment to providing exceptional customer service.

Not only did Richard refrain from charging me for the visit, but he also took the initiative to provide me with valuable information about the nature of the scratches. His knowledge and expertise in the field were evident, and he willingly shared his insights to educate and reassure me.

Thanks to Richard’s professionalism and kindness, I now have peace of mind regarding the scratches on my appliances. I am immensely grateful for his genuine empathy, which made a significant difference in my overall experience. Richard exemplifies the qualities of an outstanding service provider who puts customer satisfaction and well-being above all else.

I wholeheartedly recommend Richard and FIX ‘N’ CHIPS Casey to anyone seeking exceptional service, honesty, and genuine care. Richard’s exemplary actions have earned my utmost respect, and I am grateful to have crossed paths with such an exceptional individual.

Meeno Zen

1689525123

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