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Why FIX ‘N’ CHIPS?

At FIX ‘N’ CHIPS we focus solely on repairing chips, dents, and scratches to Australian homes – that’s all we do. It’s our speciality.

The idea started back in the year 2000, when Chris recognised the enormous growth in building within the Geelong and coastal regions, starting South Coast Acrylic Repairs. In 2005, the business was renamed to FIX ‘N’ CHIPS, as demand for the service grew outside the South Coast to include more and more of Victoria.

Melbourne builders valued the experience, specialised knowledge and reliable service provided by FIX ‘N’ CHIPS, as demand continued to grow.

In 2013, the business took the next step, expanding into franchising as the best way to provide local support Australia-wide, with a well-known brand, tried and tested techniques, and a proven business model.

Today, FIX ‘N’ CHIPS now services Victoria, Queensland and Tasmania, with more and more franchisees coming on board.

FIX 'N' CHIPS repair chips, dents and scratches to Australian homes

Our vision is to be the ‘No. 1 chip  repairer of building surfaces in Australia’

Leading service

Responsive – max 48 hour turn-around on all service requirements
Reliable – we stand by our repairs and do what we say
Easy – from getting in touch to organising a repair, we make it easy for you

Best repairs

Best solution – use whatever is the best solution for the repair, and explain why
Repair guarantee – we are realistic with what is possible, and do everything to exceed expectations, if not, we’ll fix it
Ongoing development – access to a group of market leading repairers constantly looking for a better way to repair chips

Biggest coverage

Everywhere – experienced and capable repairers wherever you are
Collective group – combined experienced of Australia’s leading chip repair community
National – centralised head office support with local experts

We get the job done once. Everyone matters. Thrive everyday.

So where to next?

Our vision is to be the ‘No. 1 chip repairer of building surfaces in Australia’.

The way we’ll do that is with:

Leading service – this means a responsive, reliable and easy way to get your chips repaired, and your home back the way you want it.
Best repairs – this means using the best solution, standing behind our repairs, and continuing to develop our repair techniques.
Biggest coverage – this means we are everywhere chips need to be repaired in Australia, using the combined experience of Australia’s leading chip repair community, with a centralised and professional head office supporting local chip repair experts.

Starting as a family business, that same mentality still drives us today. You can see that with our three core values, which are:

Get the job done once – we approach all jobs with a positive attitude, giving comfort to clients.
Everyone matters – we approach customers, team, and community with honesty, respect, kindness and professionalism.
Thrive every day – we strive for business success, growth and personal satisfaction every day.

This ensures that no matter where you are in Australia, you can expect the same high level of service and repair quality, as this is what makes the FIX ‘N’ CHIPS difference.

So what does that really mean?

One of the ways we normally explain this is that we take our shoes off when we come into your home. This might not seem like a big thing, but it’s a little example of the way we work, and how family values still drive our business.

We’ve all had those experiences where we call a trades person and they are vague about when they are going to be at your job, turn up hours late looking like a hot mess, trudge dirt through your house and don’t clean up after they’re done. That’s not us.

We know the importance of turning up on time, looking well presented and leaving your house in the condition we found it. That’s why we take our shoes off. It’s not all we do, but a good example to show you that we’re not your normal trade, but a group of small business owners who genuinely care.

This is also why we think the franchise model works best for our clients.

Our process

Don’t just take our word for it

Ali Callinan - Home

After a tradie accidentally drilling a hole in our new kitchen bench top, I was devastated. I discovered Matt and Shan's card at the hardware store and thought it was worth a shot—definitely better than replacing the entire bench top. They did an incredible job, and it’s nearly impossible to spot where the hole was. Thanks to them, we don't need to replace the bench top, and my kitchen looks perfect. Plus, they were both a pleasure to have around while they worked!

Diane Shannon

Friendly, efficient service and a fantastic result.

Beth Bennett

We couldn’t be happier with the job Shan did on a chipped tile. I had to go back and look at the original photo I had sent because I couldn’t remember which tile had been chipped! It had been repaired with such precision. Shan and Matt were both highly professional and communicative. They are a great service to have in our area that will save lots of money and time by getting things repaired instead of replaced.

Zacchary Catania

Ahmed was very friendly and insightful when explaining how he was going fix some chipped tiles in the kitchen. He showed up on time and worked efficiently, the tiles look as good as new. Would recommend to anyone!

Angela Riordon

Easy and quick, they done a fantastic job fixing our window frame.
Thank you very much appreciated.

Sarah Bond

Shannon and Matt are wonderful people and always work hard to make the customer happy! Highly recommend!

Anne Touceda

Excellent and friendly service. Alan is very good at what he does!

Kate Harris

Matt did an excellent job repairing two chips on our kitchen bench and one on the bathroom basin. The workmanship was top quality. He was professional, friendly, and easy to deal with from start to finish. Highly recommend Fix n Chips Brisbane!

Karen Raj

Craig. QLD. Unbelievably good work. So impressed. You can’t see the marks in the bath & they were bad. Well mannered & we are thrilled

Reem Sweid

Vinay was fantastic. I'm in the inner western suburbs of melbourne. He came within a couple of days - was very lovely and easy to communicate with. He did a FANTASTIC job on a matt white stone bath that had two chips on it. Just a total magician - can't even tell it was ever chipped. Thanks Vinay!

Andrew Raper

Gary came over to fix my benchtop that was chipped, I can’t even tell where it was! Fantastic job!! Would highly recommend!!

Monique Egan

Amazing! Chips, scratches all gone. Perfect solution to bring back to new and shiny! Great, friendly professional service would highly recommend.

Louis Spagnuolo

Matt Lucas

Matt from Fix’n’Chips was amazing. Did a fantastic job on a difficult bench repair. Very happy with the result. Friendly service and great attention to detail. Thankyou.

Susan Ross

Ahmed came to fox a chip in my bath. He did a great job. Very professional and a lovely fellow. Highly recommend

Danielle Bonich

I'm absolutely floored. I did not expect the chips to be completely disappeared. I thought I'd be able to tell when I looked at the area, however Rob is an absolute GENIUS and the chips we had in our apartment have completed vanished. I am so, so, so impressed. Surpassed all my expectations. Would highly recommend!!!!!

Liam McCrory

Gary O’Brien the Gold Coast owner/operator was amazing, the transformation from a horrible chip in the middle of the kitchen to looking like a new tile. The colour matching and finish are absolutely perfect, thanks Gary for your professional approach and also being so easy to work with.

Recommendation is 5+ stars.

Sharon Shearing

Gus did a very professional job fixing the chip in my benchtop. Was able to fix it to look the same. Highly recommend

Laura Reed

Gus in Hobart did a top job repairing three chips on our kitchen benchtop and repairing a chip in a stone top dining table. All are so well colour matched you have to look very hard to see them. Gus was prompt in responding, quickly fit us in and took the time to explain how he was approaching the work. Thanks!

Penny Plaschke

Gus at Fix’n’Chips did a superb job of fixing chips in our kitchen cabinetry, stone bench-tops and shower tiles. He colour-matched all surfaces perfectly and his expertise in repairing the damaged areas was excellent. Gus is professional at all times, communicates well and achieves great results.

Sandy G

Rob from Roxburgh Park was amazing. He repaired a large chip in our smartstone benchtop and you cannot see where it was repaired. The whole process dealing with Fix n Chips was seamless and highly recommend them! Would not hesitate to use them again.

Clint Carr

Rob from the Melbourne East franchise was quick in response, reasonable in quote and a genuine magician with the work. Multiple dents and scratches were removed from an aluminium door and colour matched perfectly.

Yvette Coad

Gary from the Gold Coast fix n chips franchisee was absolutely fabulous! He fixed my bath back to being brand new! Thanks Gary I highly recommend him!

Miriam Klemen

I’m extremely pleased with job as Gary fixed hole in my two pack penal. His attitude and workmanship is very professional. Recommend him strongly.

Debbie Mandel

Wow I’ve looked at these 2 chips for years and it pissed me off !!! No one else noticed … and voila 3 hours later I can’t even see where they were .. Rob is an exceptionally lovely guy - works cleaning and would not hesitate to recommend - thank you Rob

Valerie Bulmer

Absolutely fabulous .Couldn’t believe my eyes .Good as new . Not only this but Robert was lovely to work with. Highly recommended!

Pip H

Ahmed worked wonders repairing a burn mark on our 30-year-old eucalypt-toned kitchen bench in our new home. His expertise in color matching (or, let’s be honest, color theory) and his skillful use of light along the bench’s curved edge not only made the repair look seamless but also saved us thousands by avoiding the need to replace the entire bench. Communication with Ahmed was easy, he was reliable, and his pricing was fair. Overall, he’s a fantastic person to trust with the job!

Maddie Whitby

Ahmed from fix n chips did a very professional job and the chips in our bench turned out amazing. Highly recommend Ahmed! Such a genuine guy aswell. Edin and Maddie

Paul Armstrong

We needed urgent repairs to our kitchen bench top and a floor tile. We contacted Fix and Chips over the Christmas - New Year break and they quickly came back to us and said their Hobart franchisee Gus Faithfull would contact us on Jan 6, which he did and was on site Jan 7 and carried out the repairs. We found Gus to be very pleasant to talk to and informative and his workmanship flawless.We would recommend him to anyone needing the services Fix and Chips offer. P and V Brighton TAS.

Trudie Balthazaar

Alan from Fix n Chips is a miracle worker. We had two large, noticeable holes in the glossy white tiles on our bathroom wall as a result of the heated towel rail having to be removed due to a renovation. I was resigned to having to put things in front of the holes until Alan turned up to fix the holes. He also repaired holes in the shower left by a bathroom caddy. I am astounded by what he was able to achieve, I cannot even find where the holes were no matter how hard I look! Alan was professional, friendly and such an expert in his field. Check out the photos to see if you can pick the two holes! Highly recommend.

Kerri-Anne Cauchi

Had VINAY come to my rental to fix up this scratch on my cabinet. He absolutely NAILED it!! He was punctual, friendly and knew what he was doing. Definitely recommend Fix n Chips and especially the paint wizard Vinay!

Elise Smith

Amazing!!!! We loved the service and the end result was incredible

Janina Ryder

Jannik arrived on time and quickly went to work. He did a truly amazing job. I’m so happy with the result. I can’t believe my eyes. I highly recommend this service.
Many thanks

Phillip Kolotas

Rob was 10/10. My bench top looks factory new. A great guy too

Melissa Ward

Arrived on time, efficient and fastidious- great job. Rob.

Catherine Davies

Thank you so very much. Gus did the most amazing repair job on our kitchen bench. Best outcome you could ask for. The customer service, communication, friendly approach to top off the outstanding repair work. I would highly recommend Fix'n'Chips. Thank you Gus (Low Head Tasmania)

Karen Williams

After trying to ignore the chips in my kitchen bench for months, I finally got in touch with Fix'n'chips. Rob did such a good job that I can no longer see where the chips were. He was punctual, professional and very competent. Highly recommended.

Brent James

Rob did an outstanding job fixing a large chip on my stone benchtop. His attention to detail was amazing and i was so happy with the result. Lovely gentleman and took so much pride in his work and treated my home like his own ( took shoes off, mats on floor and vaccumed after). Thank you so much would highly recommend and use again.

Ken P

Rob did such a good job to fix the crack, I nearly couldn’t find the crack anymore! I’m so glad we engaged Rob, and strongly vouch for his skill-set, and great attitude (courteous and professional). Highly recommended. You won’t regret it!

Try to find the crack in the photo :) .

Michelle Stokes

A big thank you to Gus for the amazing repair job to a chipped kitchen Caesarstone benchtop.
I was absolutely amazed at the repair and colour matching to the point you would never know there was any damage done. For prompt professional service and attention to detail, I highly recommend Gus

Helen Edwards

Highly recommend Fix N Chips for repairing chipped tiles. Gus (from Hobart) has done an exceptional repair job. The color & texture matching is so good that if you didn’t know where the tile chips were you wouldn’t be able to pick them. Gus was prompt arriving, polite & friendly with a very professional attitude toward undertaking his services. A+ job, very happy :-)

A R

Thanks you so much for fixing the shower tray. It would have cost me thousands just to reinstall. I highly recommend your work to other plumbers and builders who accidentally damage a new shower tray during renovations.

Andrew Clarke

Richard was amazing - bath fixed and repaired in less than an hour, quality job - very happy client! Recommend to all !!

Brian

A very BIG THANKYOU to Janek & Renata from Fix n chips !
A fabulous job done by Janek , will recommend you to any one I know !
Renata your senior operator Janek was just so polite , respectful of our home , a true professional in every sense of the word 😜
An absolutely delightful young man ,would 100% recommend him & Fix n chips to all !
Thanks again
Mary 😊

Julia Ze

I had damage on the surface of my master ensuite vanity and wardrobe, and was able to get in Craig on the Gold Coast. He was very informative on what type or repairs needed and fixed it perfectly! It didn't take long at all and he was honest with pricing. Would definitely reccomend Craig. Thank you so much!

Glenn Mayne

Rob did a fantastic job fixing a chip in the edge of our kitchen bench and was a pleasure to deal with.
Thanks Rob

Sharon Smith

I would highly recommend Craig from Fix N Chips Gold Coast. Craig worked his magic and saved us thousands of dollars by repairing our spa that our daughter melted by spilling nail polish remover without telling us straight away
Our bath now looks like new.
Thanks Craig for your incredible expertise.

Jar Con

Amazing job, best result, the people to get for your repairs

Donna Larsen

I was genuinely astounded by the quality of Alan's workmanship. I had about 8 or so chips along the edges of my kitchen benchtop. He didn't just fix them, he disappeared them entirely! I still can't believe it. I keep looking at the bench trying to figure out where the chips used to be! Couldn't be happier. Thanks Alan.

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