Cost is almost always the first question customers ask when they find accidental damage in their home they want repaired — and it’s entirely reasonable. Before committing to any service, you want to know what you’re in for. This guide answers the most common cost questions we receive at FIX ‘N’ CHIPS, as honestly and usefully as we can.
Q: How much does a chip repair typically cost?
The honest answer is that chip repair costs vary depending on the type of surface, the size and depth of the damage, the number of chips being repaired, and that colour that needs to be matched. Because every job is genuinely different, FIX ‘N’ CHIPS provides quotes based on photos of the specific damage — which means you get an accurate price for your situation, not a rough ballpark that turns out to be very different from the final bill.
What we can say is that in the vast majority of cases, professional chip repair costs significantly less than replacement — often a small fraction of it. A stone benchtop replacement can run to several thousand dollars. A tile retiling job can easily reach four figures once you factor in the tiler’s call-out, materials, and the risk of adjacent tiles being disturbed. A bath replacement involves plumbing, waterproofing and significant disruption. A professional chip repair addresses the damage directly, without any of that flow-on cost.
As an example, an approximate cost for a single chip in a kitchen bench is commonly around $300 plus GST. This includes the call-out fee, first hour of repair work and all materials.
Q: Is there a call-out fee just to get a quote?
No. FIX ‘N’ CHIPS quotes from photos, which means you can get a no-obligation price without paying for anyone to come and look at the job first. Plus photos provide a huge amount of information for us to quote accurately, including the size and extent of the damage, the surface damaged, as well as the colour, detail and finish we need to match. To get a free quote, simply take a clear photo of the damaged area — ideally with a coin or ruler in frame to indicate scale — and get in touch. You’ll get a response commonly in less than 5 minutes helping connect you to your local chip expert, who will come back to you with an honest assessment and a quote, free of charge.
Q: Does it cost more to repair multiple chips in one visit?
Repairing multiple chips in a single visit is almost always more cost-effective per chip than individual repair jobs. If you’ve been accumulating minor surface damage across your home — a chip on the benchtop, a chip in a tile, a dent in a cabinet door — getting them addressed in one visit makes sense both logistically and financially. Your local FIX ‘N’ CHIPS expert can quote on multiple repairs from photos and give you a combined price.
Q: How does the cost compare to a DIY repair kit?
DIY chip repair kits are available from hardware stores and online, and they’re inexpensive to purchase. The cost of the kit itself is not really the relevant comparison, though. The relevant comparison is the cost of a DIY attempt that doesn’t achieve the result you were hoping for — and the subsequent cost of either living with a repair that draws more attention than the original chip, or having a professional come in to address the damage anyway. The biggest challenge with DIY kits is it’s likely your first time having to colour match, a process that takes considerable time to master. This means your damage is still likely to be highly visible.
DIY kits work well for people with experience in surface repair, the right eye for colour matching, and patience for a process that requires preparation, application and finishing in the right conditions. For most homeowners, the professional repair is better value because it delivers a consistently better outcome — and it comes with the confidence of FIX ‘N’ CHIPS’ 20-plus years of experience behind it.
Q: What factors affect the cost of a chip repair?
The main variables that affect repair cost are: the type of surface (stone, tile, acrylic, laminate, aluminium, and so on, each require different materials and techniques); the size and depth of the damage (a small surface chip repairs differently from a deep gouge or a missing corner); the number of repairs being done in one visit; the complexity of the colour and texture match required; and access to the damaged area. Your local franchisee will assess all of these from the photos you provide before giving a free quote.
Q: Is the repair guaranteed?
FIX ‘N’ CHIPS repairs come with a 12-month warranty. If a repair fails within that period under normal use conditions, your local franchisee will return to address it. This warranty reflects the confidence that comes from using the right materials, the right preparation, and the right technique for each specific surface — not a one-size-fits-all approach. There are certain cases where a warranty does not apply, for example for tenants in a rental property – in this case the local technician will explain this.
“The quote was very affordable and made both myself and the vendor very happy. I can’t recommend these guys enough.”
“Result of repair was fantastic. Fast reply for quote and repair. Highly recommend.” – Helena, FIX ‘N’ CHIPS customer
“I reached out to the team @ Fix N Chips in a little panic as my sales contract was pending an urgent quote on two floor board repairs before I could officially sign off. I received a response within 10mins advising someone would reach out & within 12hrs had one of their franchise operators reach out & quote me on the spot. The quote was very affordable & made both myself & the vendor very happy. I can’t recommend these guys enough for any of your floor repair needs. The professionalism has by far exceeded all my expectations from other companies (which have not even bothered acknowledging my quote request, let alone resolved my query)” – Monia Rotunno, FIX ‘N’ CHIPS customer
“I cannot recommend FIXN’CHIPS highly enough. When I emailed the company to request a quote for chips in 2 shower bases, Amy promptly replied to tell me that unfortunately they did not service my area. However rather than leave it at that, she went above & beyond to contact one of the other franchisees in another area, and see if they would quote my job. Naz from Gippsland contacted me almost straight away and we organised for him to do my job. Naz was prompt, very professional and easy to deal with and did a fantastic repair for a good price, with the shower bases looking brand new.” – Chez M, FIX ‘N’ CHIPS customer
“Gus did a terrific job on my bath — it looks great! He did quality work at a reasonable price.” — Alexandra King, FIX ‘N’ CHIPS customer
If you’ve got a chip, dent or scratch that’s been on your mind, the fastest way to find out what it would cost to fix is to take a photo and get in touch for a free quote. No obligation, no call-out fee, and an honest answer within 24 hours on weekdays.
